Shipping

 Free Standard Shipping On all Orders Over £30

Shipping Methods & Prices (VAT Included)

  • Standard Shipping for orders under £30  - 3-5 Working Days) - £2.95
  • Express  Courier (2-3 Working Days) - £4.95
  • Next Day Delivery (1 Working Day) – £7.50

 

Shipping & Delivery Information  

  • Same day dispatch on all Next Day orders placed before 2pm.
  • Orders are shipped to the delivery address given upon ordering, but can be changed before dispatch by contacting 01603 403333.
  • On the rare occasion that an item(s) is not in stock we will inform you of any potential delay. We will take a back-order and dispatch the order first class when the product is in stock.
  • International orders are accepted, though additional costs may apply.

 

Returns & Refunds

  • In the unlikely event that you would like to return an order, please contact us by email or call us on 01603 403333 to arrange a return. Once a returned order is received, a refund will be provided. If an order is returned without our knowledge and consent, the refunded amount may not cover postage.
  • If an order does not arrive on time but is kept, we will provide a refund for the cost of postage.
  • If an order is incorrect, did not arrive on time or is not as described and a return is required, we will provide a full refund including the cost of all postage.
  • If an order was ordered in error and was delivered correctly and on time but is no longer needed, we will provide a refund for the product cost.